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Pl-5B – 14/15, Sector-10, Khanda Colony,
New Panvel (W), Mumbai, Maharashtra – 410206

info@velossalabs.com

+91 77384 43636

Pages / Privacy Policy

Privacy Policy – VelossaLabs

Effective Date: 1 April 2025
Last Updated: 1 April 2025

VelossaLabs (“we”, “our”, “us”) is committed to protecting your privacy and handling your data with transparency. This Privacy Policy outlines how we collect, use, store, and share your information when you use our website (www.velossalabs.com) or engage with our services.

1. Introduction

This Privacy Policy describes how VelossaLabs and its affiliates collect, use, share, protect, or otherwise process your information through our website (the “Platform”). By accessing the Platform, submitting information, or using our services, you agree to this policy and our Terms of Use.

  • You may browse certain sections of the Platform without registering.
  • Our services are currently focused in India but may be offered internationally in the future.
  • Your data will primarily be stored and processed within India or by our global service providers as applicable.

2. Who We Are

VelossaLabs is a creative technology studio registered in India, offering services such as:

  • UI/UX Design
  • Web & Mobile Development
  • SaaS Product Strategy
  • Brand Identity & Digital Marketing
  • Creative Consultation

3. Data We Collect

a. Personal Information

  • Name, email, phone number, company name
  • Billing address and payment info (processed securely through third-party gateways)
  • Messages, project briefs, or attachments shared via contact forms

b. Sensitive Information

  • Payment credentials or documents, only when required and with explicit consent

c. Automatically Collected Data

  • IP address, browser type, and device information
  • Pages visited, referral source, and duration of visit
  • Activity logs for form usage and CTA interactions

d. Third-Party Integrations

  • Google Analytics, Meta Pixel, LinkedIn Ads
  • Webflow, Elementor Forms, CRM Tools, Calendly

4. Why We Use Your Data

  • To respond to inquiries or provide requested services
  • To send estimates, invoices, or agreements
  • To personalize user experience and improve performance
  • To ensure platform security and manage backend operations
  • To send marketing emails (only if explicitly opted-in)
  • To comply with legal obligations, accounting, or audit requirements

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Enable smoother navigation and user experience
  • Track analytics and engagement
  • Allow form autofill and session-based functionality

You can modify or disable cookies in your browser. Some features may not work optimally without cookies.

6. Data Retention & Deletion

  • We retain client and inquiry data for up to 36 months or as required by law.
  • You can request early deletion of your data or account by contacting us.
  • Deleted records may be anonymized for analytical/statistical purposes.

7. Sharing of Data

We do not sell your data. We may share it with:

  • Verified contractors or team members involved in your project
  • Technology providers (e.g., hosting, CRMs, email services)
  • Regulatory authorities or law enforcement if legally required

8. International Data Transfers

If you’re accessing our services from outside India, your data may still be stored and processed in India or by our cloud vendors globally. By using our Platform, you consent to this transfer.

9. Security Measures

We implement reasonable security standards, including encryption, secure hosting, and access control. However, no internet transmission is entirely secure. Users are responsible for maintaining the confidentiality of login credentials.

10. Your Rights

You have the right to:

  • Access and review your personal data
  • Correct or update inaccurate information
  • Request account deletion or restrict processing
  • Withdraw consent at any time
  • File a complaint with your local data protection authority

11. Grievance and Contact

If you have questions or requests regarding your data, please contact us at:

VelossaLabs
Email: info@velossalabs.com
Registered Office: Pl-5b – 14/15, Sector-10, Khanda Colony, New Panvel (W) – 410206
Location: Mumbai, Maharashtra, India

12. Policy Updates

This policy may be updated from time to time based on legal, operational, or technology changes. Updated versions will reflect the revision date and be published on this page.