GEO for product teams: getting cited by AI, not just ranked
Search is shifting from ten blue links to synthesized answers. Here is how a product team earns citations inside ChatGPT, Perplexity, and AI Overviews.
UX Research
You do not need a research team to make evidence-based decisions. A lean loop that fits inside a build cycle.
Startups skip research because they picture months of studies, panels, and a report nobody reads. The useful version is much smaller and fits inside a normal build week. Done right, it is the cheapest way to avoid building the wrong thing, which is the most expensive mistake a young product can make.
Here is a research loop lean enough to run continuously, and the mindset that keeps it honest.
The loop
Pick the single riskiest assumption you are about to build on. Talk to five of the right people. Watch them try to use the thing, or the current workaround. Write down what surprised you. That is the whole loop, and it exposes most of the serious problems, because five users reliably surface the majority of usability issues.
You are hunting patterns, not statistics. Three people hitting the same wall is a finding. You do not need a hundred responses to act on that.

Written by
Jayesh Velossa
Founder & Creative Director
The most important discipline in lightweight research: trust behavior over opinion. What people say they want is unreliable; what they actually do reveals the truth. So watch them do the task, and when you must ask, ask about the last real time they faced the problem, not what they would hypothetically prefer. Stated preference is where research goes to lie to you.
Close the loop this cycle
Research that does not change a decision now is theater. Tie every study to a specific choice you are about to make, and act on it before the insight goes stale. Small, frequent, and acted upon beats big, rare, and shelved.
Pre-launch, you still have options: analyze how people solve the problem today, study competitors and their complaints, run a fake-door or concierge test, or sit with the one design partner you do have. The bar is not a perfect study. It is one honest signal from reality before you commit weeks of build.
Lean research is a habit, not a project. One risk, five people, real observation, and a decision changed this cycle. Run that loop continuously and you make evidence-based calls at startup speed, without a research team and without the months you were dreading.